When making a booking with us please be aware that you are required to pay a deposit to secure that appointment only then will it be secure. 50% of the deposit is used as non-refundable a booking fee.
In the event of a cancellation all deposits are nonrefundable, however if you do need to reschedule your deposit may be honoured providing minimum of 48 hours notice is given. In which case you will need to rebook through the confirmation email you received originally. No Deposits will be held.
If you need cancel we require a minimum of 48hrs notice anything less will result in the full charge of the intended service.
No cancellations or changes accepted within 48 hours of the appointment. If rescheduled or canceled in this time you will be charged a cancellation fee. In the event you need to cancel within 48hrs please email us.
If a lesson is canceled within 24hrs of booking 50% of the booking fee will be charged as a cancellation fee.
If an appointment is canceled within 48 hours for your booking or in the event of no show the remaining cost for the service will be charged as a cancellation fee.
In the event Covid-19 causes either the client or the MUA to have to cancel the booking the booking deposit can be moved to a new date following the reschedule option in your confirmation email. If the MUA has to cancel due to Covid-19 the deposit minus the booking fee will be refunded or deposit moved to a new date if approved by the client.
By accepting these Terms & Conditions, you authorise Elle Studios to charge your nominated bank card for booking deposits and cancellation fees.
Elle Studios adheres to the Australian Privacy principles in the privacy act 1988 (Cth) this policy demonstrates how Elle Studios collects your information. All information passed onto Elle Studios is kept confidential and secure including photographs if consent is given.
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